If your FTP progam is not connecting properly, here are some possible common reasons:\
1. Your firewall could be blocking it.
2. Make sure your username and password are the same as your control panel username and password.
3. Some FTP programs require a path in order to connect. Your path would be /home/YOURUSERNAME/public_html
4. FTP client passive setting
5. FTP Timeout due either to poor internet connection or a bad FTP application or the server being temporarily unavailable.
Note We have a limit of 8 simultaneous FTP connections per connecting IP address. Do not exceed the limit. |